With Lagutta, you can define Customer Discounts and assign them to specific customers. Once assigned, the discount is automatically applied to the entire order whenever that customer is selected in the POS.
This is particularly useful for business clients, VIP customers, or any case where you’ve agreed on a fixed discount rate for a specific customer.
Step-by-Step Guide to Adding a Customer Discount
1. Log in to Lagutta Back Office
2. Navigate to Discounts
In the left-hand navigation menu, select Products → Discounts.
Here, you will see a list of all existing discounts.
3. Add a New Discount
There are three main types of discounts available:
- Global Order Discount (applies to the entire order)
- Item Discount (applies to specific items)
- Customer Discount (applies to specific customers)
In this guide, we’ll focus on Customer Discount.
To learn about the other types, please refer to the respective guides.
Click the + Add button to create a new discount. A configuration window will open.
Configure the following fields:
- Active: Toggle this ON to make the discount available in the POS.
- Name: Enter a name for your customer discount (e.g., “Business Discount 25%”).
- Global Discount: Leave this OFF.
- Discount Type: From the dropdown, select Customer Discount.
Discount Method:
Apply discount as: Select how the discount will be applied:
- Fixed Amount (e.g., 10 EUR)
- Percentage (e.g., 25%)
Value:
- If you selected Fixed Amount, enter the discount amount. (e.g., 10).
- If you selected Percentage, enter the discount percentage. (e.g., 25%)
4. Save Changes
Once you’ve completed configuring the discount, click Save.
5. Assign the Customer Discount to a Customer
Open your Lagutta POS app.
On the main Sales page, click the Customer icon to open the Customer Overview page.
Search for the customer you want to assign the discount to — or register a new customer. Once selected, click the Edit icon next to their name to open the Customer Edit page.
Locate the field Customer Discount, and from the dropdown, select the discount you just created.
Click Save to apply the changes.
Now, whenever this customer is added to an order, the Customer Discount will be applied automatically. Learn how to Add a Customer to an Order
